Privacy Policy

Welcome to Neela Nomads (“we,” “us,” “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://neelanomads.com/] or engage with our services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use our website or services.

1. Information We Collect

Personal Information

We may collect personal details like your name, email address, phone number, and payment information to process transactions, provide customer support, and offer personalised experiences.

Device and Usage Data

We automatically gather data on how you interact with our services, including your IP address, device type, operating system, browser type, and site navigation.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember preferences, and analyse site traffic. You can manage cookie settings through your browser.

Other Information

Any additional information you voluntarily provide during consultations, surveys, or interactions with our team.

2. How We Use Your Information

We use your information to enhance your experience and improve our services:

• Service Delivery: Your data helps us provide personalised responses, suggestions, and other features of Neela Nomads.

• Improvement and Development: We analyse usage data to improve Neela Nomads’ features and functionality.

• Customer Support: If you contact us for support, we may use your information to address and resolve your concerns.

• Security: We use information to maintain the safety and security of Neela Nomads, including monitoring for suspicious activities and improving fraud detection.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share data under the following circumstances:

• Service Providers: We may share your data with third-party vendors who assist in operating Neela Nomad or improving the services, such as hosting, analytics, or customer support.

• Legal Requirements: We may disclose information if required to do so by law or in response to valid legal requests.

• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.

4. Data Security

We implement reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Data Rights

You have rights regarding your personal information, including:

• Access: You may request access to the data we hold about you.

• Correction: If your data is inaccurate, you can request corrections.

• Deletion: You can request the deletion of your personal information, subject to legal obligations.

• Opt-Out: You can opt out of data collection for certain uses like personalised marketing.

6. Third-Party Links

Neela Nomads' website or social channels may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites.

7. Children’s Privacy

Neela Nomads is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected data from a child without parental consent, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be reflected at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or Neela Nomads' data practices, please contact us at legal@neelanomads.com

By using Neela Nomads, you agree to the terms outlined in this Privacy Policy.